CNS QuickSupport Application

To facilitate fast and efficient remote support, Complete Network Services use the application below to access computers using a secure connection.

If you have been asked by a CNS Engineer or Analyst to download the CNS QuickSupport Application, the correct version for your operating system (Windows, Linux or Mac) can be downloaded by clicking on the button below:

For more information about the security of this application, please see below the button.

Quick Support

 


Is the CNS QuickSupport Application secure?

The CNS QuickSupport application is powered by TeamViewer.
The latest security information for all TeamViewer products can be found here (http://www.teamviewer.com/en/products/security.aspx)

The following security features are included in the CNS QuickSupport Application to ensure safety:

  • No permanent installation:
It is merely an executable file. After exiting or deleting this file, TeamViewer can no longer be started.
    Access ends as soon as the program is closed:
As soon as you close the application, it is no longer possible to connect to your computer.
  • All actions are visible to the user:
It is not possible to establish a hidden connection. A session information window is always displayed at the bottom right edge of the monitor during a TeamViewer session.
  • No hidden file transfer in the background:
If files are being copied, an additional dialog window always opens at the customer side in the centre of the monitor and indicates which files are being transferred.
  • User who is sitting in front of the computer has priority:
The control of the user sitting directly in front of the computer has always priority over remote control.