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Mitel Desktop Telephones

Operator Consoles

IP Peripherals

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Products - Business Telephones

IP Peripherals

Designed with ergonomics and modern office aesthetics in mind, IP desktop peripherals such as IP conference units, Programmable Key Modules (PKMs) and consoles give users easy, intuitive access to feature-rich IP telephony and advanced IP-based applications.


IP Peripherals - Mitel 5310 IP Conference Unit

Mitel 5310 IP Conference Unit provides full-duplex, advanced IP conferencing through sophisticated acoustic beam forming technology. With this new technology a microphone array focuses on the party speaking, virtually eliminating all ambient room noise and sidebar conversations. Highly intuitive to use, the 5310 IP Conference Unit connects to the Mitel 5220 or 5235 IP Phones enabling the user to manage the conference through familiar telephony controls, and eliminates the requirement for an additional LAN port.

The 5310 IP Conference Unit is compatible with the Mitel 3300 and SX-200 Integrated Communications Platforms (ICPs) and is designed for larger meeting rooms up to 20' x 30'.

The 5310 IP Conference Unit also supports multimedia capabilities through the Mitel Video Conferencing Solution, enabling multimedia conferencing through the “touch of a button” on a 5220 IP Phone.

Mitel 5310 IP Conference Unit provides such features as:
  • Full telephony functionality / single LAN connection
  • Plugs into 5220 or 5235 IP Phone headset jack for full conferencing and telephony functionality
  • Superior voice quality
  • Acoustic beam forming technology, noise reduction, and automatic gain technology to focus microphone beam on lead speaker and eliminate background noise and sidebar conversations
  • Full-duplex operation supports natural conversation
  • Direction indicators
  • Integrated LED direction indicators
  • Optional remote control

IP Peripherals - Mitel Line Interface Module

The Mitel® Line Interface Module is a discrete optional module that integrates into the dual mode Mitel 5220 and 5235 IP Phones and provides a separate connection to an analog line, such as that included with a DSL service.

In the event of a wide area network failure the phone automatically uses the PSTN to provide continued basic telephony until service in restored. The teleworker can use the analog line for emergency calls and for local calling. A lit line appearance and ringing on each phone identifies an incoming call.

This unique module:
  • Enables incoming and outgoing analog PSTN calls directly from an IP phone
  • Supports survivability (failover) in the event IP connection is lost
  • Provides emergency dialing support, such that emergency calls connect through the analog PSTN connection
The patented Line Interface Module enhances the Mitel Teleworker Solution, and extends Mitel’s resiliency strategy for IP communications from the core of the network to the desktop!


IP Peripherals - Mitel IP Programmable Key Modules 12 and 48

The 12- and 48-button Mitel IP Programmable Key Modules (PKMs) extend the capabilities of the Mitel 5220 and 5235 IP Phones with additional buttons and LED indicators. With these expansion modules, you can easily add 12 or 48 or up to 96 buttons to the existing 14 buttons of the 5220 IP Phone and 24 buttons on 5235 IP Phone. The IP Interface Module added to a 5220 or 5235 IP Phone allows the IP PKM 12 or 48 to be easily connected to the IP phone, without the requirement for an additional LAN port.

These 12, 48 or 96 additional personal keys can be programmed as feature keys, speedcall keys, Direct Station Select (DSS) keys, or line appearance keys. Each key has a Line Status Indicator that works the same way as those on the associated telephone. The additional keys can be easily programmed through the telephone.


Operator Consoles - Mitel 5550 IP Console

Mitel® 5550 IP Console is an advanced PC-based console and administration application with a highly intuitive Graphical User Interface (GUI) that includes screen-based call status and call handling prompts, real-time Busy Lamp Field (BLF) status, plus telephony keypad and dual handset / headset jacks for fast, efficient attendant call handling on the Mitel 3300 Integrated Communications Platform (ICP).

The 5550 IP Console is targeted towards enterprise attendants requiring fast and easy access to call processing functionality.

Mitel 5550 IP Console provides such features as:
  • Busy Lamp Field (BLF) capability allows attendants to monitor up to 5,000 extensions or lines on a single 3300 ICP or across a cluster or network of 3300 ICPs
  • Incoming Calls list provides visual indication of all incoming calls, allowing attendants to prioritize calls and customize their greeting based on the calling line information
  • Direct Station Select (DSS) feature enable operators to pick up ringing extensions and process callers more efficiently
  • Calls on Hold enhancements provide attendants with additional information that allows them to handle calls more efficiently
  • Specialized telephony keypad for dialing, call processing, and access to features and applications
  • Highly intuitive GUI that includes screen-based call status and call handling prompts, making operations as simple as point-and-click
  • One-button access to programmable key functions
  • On-screen Scratch Pad window for note and message taking, and storing speed-dial numbers
  • On-screen bulletin board for displaying messages to all attendants using the 5550 IP Console on the system
  • Retrieve Key allows attendant to retrieve calls forwarded to the wrong extension
  • Single key transfer to voice mail
  • Twelve programmable keys for one-button access to the most commonly used attendant features and services
  • Six call processing keys for intuitive management
  • Call Answering Priority allows attendant to connect calls based on longest time waiting or origin
  • Call Waiting Threshold capability allows incoming calls to be routed to other consoles to reduce wait times
  • Comprehensive Hospitality Console feature set
  • Language Support for English, French, Spanish, German, Dutch, Italian, and Portuguese
  • Dual handset / headset jacks for monitoring or training new attendants
  • Adaptable telephony keypad and handset cradle for right- or left-handed console operators
  • Choice of colors for telephony hardware: light gray or dark gray
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